Home Education 3 Virginia universities to offer 24-hour mental health services to students

3 Virginia universities to offer 24-hour mental health services to students

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Beginning in the fall 2022 academic year, students at Virginia Tech, James Madison University and Virginia Commonwealth University will have access to 24-hour virtual care from licensed mental health providers and counselors through TimelyMD.

Since the start of the COVID-19 pandemic, three-quarters of students have reported struggling with anxiety and depression, and more than 50% rated their mental health as “fair” or “poor,” reports a recent survey by Inside Higher Ed.

Now, three Virginia universities are partnering with a telemedicine company to make sure students have all the mental health support they need to navigate college life and succeed academically and in life outside of school.



Beginning in the fall 2022 academic year, students at Virginia Tech, James Madison University and Virginia Commonwealth University will have access to 24-hour virtual care from licensed mental health providers and counselors through TimelyMD. It will be like a virtual extension of already existing university counseling centers.

“The mental and emotional health of every student, whether on campus, with family or in our larger community, is integral to student success at Virginia Tech,” said Virginia Tech President Tim Sands , reported in the press release. “In today’s higher education environment, learning and social interaction occur around the clock, and it is important to support the educational experience and well-being of our students with affordable mental health insurance.”

Faculty will also receive assistance in directing students to TimelyCare resources.

“These services will complement what is already provided by our student counseling centers,” said JMU President Jonathan Alger. “TimelyCare will be another resource that the university community will have access to through a wonderful statewide partnership.”

A partnership with telemedicine company TimelyMD will allow students to access a range of services on their phones and other devices, including appointment-based mental health consultations, on-demand mental health support through TalkNow, psychiatric support, health coaching and digital self-care content, and navigation assistance with basic needs.

They will also be entitled to 12 free consultations during the year.

“Putting the needs of students first means providing an exceptional educational experience while supporting the overall well-being of students,” said Michael Rao, president of Virginia Commonwealth University and VCU Health. “This partnership gives students a tool to access mental and emotional health services when it best meets their needs, improving their ability to succeed and thrive academically and in life in and out of school.”

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