At a time when the 007 license for Shrill is awarded to anyone who speaks before listening, the likelihood of being overwhelmed in the workplace with undesirable freedom of expression increases 10-fold. where we are taught to talk more, ridicule disagreements, ignore facts, and assume a linear line of reasoning that is either black or white, it is time to reconsider the fine art of listening in an authentic, holistic individual development. The appendix is that we should not view the hearing as “simple”. leadership skills but both performance and skill performance.
At the most basic level, the art of listening has not changed much. Basic skills are listening, paraphrasing, asking open-ended questions, giving feedback and being silent, while the products of the past are still relevant, relatively speaking. A fundamental shift in the relative use of these skills occurs in the way we measure time. These skills were created when time was measured by analog rather than digital technology. The pace was set by the shift, not the project, and the communication was via turn signals rather than touch screens. Work interactions had a certain predictability, so practice and use them “Soft skills” aimed to strengthen the formal relationship between manager and employee.
The context that created the need for these skills began to change in a way that allowed us to abandon the art of listening. It would be unfair to say that eavesdropping, as a component of communication, has disappeared due to the emergence of social networks. However, it should be noted that even before the curtain was completely lowered, the voice temperature in the workplace rose to unacceptable levels – so much so that the revival of the art of listening and its necessary skills must now take place in a different and louder context in the workplace.
How to score down a lofty slaughterhouse
“Speak loudly, speak fast, speak quietly and speak without a break” is modeled as a way to express an opinion, especially one that does not contain facts or is distorted due to personal uncertainty. It is important to know how to use feedback, open-ended questions and non-verbal gestures:
To stop the pressure, use open-ended questions
If a listener is trapped in an ultra-high carnage, it is important for communications to know when a listener is “close” to disconnect. After all, everyone wants to be heard. Say things like, “You’re having a hard time hearing you now” and “While I’m listening, how do you say a lot of things that you really want me to know?”
Use nonverbal gestures to attract attention
A timeout signal is an effective gesture to get the other person’s attention and end the conversation.
Focusing the conversation using these techniques helps the communicator know that the listener is not tuning him or her.
How to distract their eyes from the text
The mobile phone is a wonderful device with boundless hypnotic qualities. Watching people have contactless conversations, admiring the endless choice of software in the modern workplace, it is easy to understand why communication problems are so common. Here’s how you can do it better:
Use nonverbal gestures to close the gap
Approaching can create a useful level of discomfort.
Use nonverbal gestures to distract
Wave your hand out of the speaker’s peripheral vision.
To attract attention, use humorous paraphrasing
Being the wrong way to get someone’s attention. Try saying something like, “So I hear you say you’d like your spring play in sixth grade to have the role of a butterfly, not a mango leaf.”
How to split the clash of voices
While it is true that everyone wants to be heard, the problem arises when everyone wants to be heard at the same time. Here are some helpful tips you can use when meeting or talking to multiple people:
- To attract attention, use silence to create discomfort.
- Use proxy paraphrasing to separate voices. Ask one team member to repeat what the other said to provide clarity. (Dan, can you repeat what you just heard Sarah say?)
- Use feedback to reward the hearing. (“I like how you all stopped talking long enough to listen to each other.”)
If it is true that everything old is becoming new again, then it is time to update the old requirements for learning listening skills. When “everything is clear” is given for a full return to work, whether exclusively in person or with some remote staff, the ability to listen will become a necessary skill to return to a “normal state”.