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Lessons from 2020 for the modern climate

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Lessons from talking to 53 sales managers

In the United States these days, it may seem difficult to have a conversation that does not turn into a debate of “left versus right,” “liberals versus conservatives,” “reds versus blues”. Social networks, for all their ability to help us share the joy of weddings, birthdays, birthdays, photos and funny memes, also provide a continuous supply of slanted stories and opinions based on our personal preferences and habits. The great fear of the Internet is that we will lose the ability to think for ourselves, to critically evaluate information, rather than just accepting opinions that we hope to be true. We seem to be relinquishing personal responsibility.

How are you lead in the environment where is the truth refuted by opinion or alternative facts? How can you create a job that achieves the best of all when dissent, dissatisfaction and mistrust are at the root?

We are in a period great stress guide!

As a leader, leadership researcher, teacher and practitioner, I struggle with how to unite my team, trying to avoid anything that could be controversial. In fact, my avoidance does not help, but rather kills further wedges between groups and promotes acceptance of the retreat to our own views and opinions.

It’s time to break the chains we’ve wrapped ourselves in. There is a lot of guilt to be shared. Probably we all clicked on a funny meme that insults a political view or opinion, and shared what we considered factual information without checking our sources. We all need more personal responsibility. We have the tools to distinguish facts from opinions, theory from practice and right from wrong. It’s time to start using them.

Leadership is a butterfly fluttering its wings: small actions lead to more serious consequences. With that in mind, here are some tips on how to lead in today’s organizational climate:

Be an example

As a leader, you are an example. Whether you accept this mantle or not, your actions, behaviors, and words contribute to the environment you create. Be one who listens, challenges and supports others, regardless of their views and beliefs. Change is a multi-stage process. Always take the first step.

Be focused

Leadership does things which intentionally lead to concrete results. Know where you want to go and take steps to get there. Want to raise morale? Take time to talk to your team. Plan time to unite your team, and allow the conversation to move away from the crisis theme of the day and incorporate personal experiences. Even if you ask something as simple as what everyone did over the weekend, the conversation begins.

Commitment to the facts

Google is a great resource, but it will lead you to the most popular content, whether it’s true or not. Whether you’re looking for the best chicken recipes or looking for the worst forklift crashes, remember that the number of views is not equivalent to the accuracy of the information. Find experts who seek truth, not fame.

Challenge each other

Try yourself and your colleagues to look for different perspectives, experiences and examples. We have great access to information, but we have to fight the algorithms built into our search engines.

Be modest

It’s okay to be wrong, and it’s okay if you don’t know something. One of the disadvantages of our access to information is that we feel we need to know about everything. After all, with a few strokes on the phone I can find the answer to any question I can only imagine.

Sit with the unknown longer. The answer you find may be correct, but often we ask the wrong question.

When the pandemic started, many of us thought our lives would change in a few weeks. We were willing to close offices, remotely and stay home because we thought it would only be a few weeks. As we begin, for many of us, the 12th month of this new reality, many mourn the time to be together, laugh at the coffee machine, share our last call to a customer who went wrong, and celebrate the completion of a job well done.

Being a leader today is hard, but being a leader is always hard. Hold on and know that you don’t have to be perfect. But get up from the bench and make sure you are in the game.

Editor’s note: don’t miss ours Infographics on the current development of leadershipwho shares thoughts from leaders like this one.

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